Data protection policy

Thank you for visiting our website vias.at. Vienna International Airport Security Services Ges.m.b.H  (hereinafter: "we" or "VIAS") takes data protection very seriously. Data is processed and used in accordance with the EU General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (DSG).

You can find more information about the use of your data here:

I. Name and address of the controller

The controller within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is:

Vienna International Airport Security Services Ges.m.b.H.
P.O. Box 177
A-1300 Vienna Airport
Email: vias@viennaairport.com

II. Contact to the data protection officer

datenschutz@viennaairport.com

By post at Flughafen Wien Group, Postfach 1, 1300 Wien-Flughafen with the addition "General Secretariat / Data Protection Officer".

You can also contact the Data Protection Officer at the postal address of the controller with the addition "Data Protection Officer".

III. data processor

In some cases, we use external service providers (so-called processors) to process personal data. These have been carefully selected and commissioned by us, are bound by our instructions and are regularly monitored.

IV Screening order for baggage/cargo control

1. Description and scope of data processing

VIAS carries out cargo screening in accordance with Chapter 6 of the Annex to EU Regulation 300/2008 on behalf of regulated agents or airlines. The following personal data is processed in the course of carrying out cargo checks:

• Name of the requester
• Address of the requester
• Flight number
• AWB number including quantity and weight

2. Legal basis for data processing

The legal basis for the processing of the data is Art. 6 para. 1 lit. c GDPR (fulfilment of a legal obligation) in conjunction with Chapter 6 of the Annex to EU Regulation 300/2008.

3. Purpose of the data processing

The purpose of the data processing is to carry out and settle freight checks in accordance with Chapter 6 of the Annex to EU Regulation 300/2008 on behalf of regulated agents or airlines

4. Duration of storage

For reasons of company law, personal data is stored for seven years. They will be deleted as soon as they are no longer required to fulfil the purpose.

5. Possibility of objection and removal

The processing of the data is mandatory for the fulfilment of a legal obligation. Consequently, the data subject has no right to object.

V. Transmission outside the EEA

In the following cases, we transfer data to recipients based outside the EEA:

Your data is also transferred to Facebook Inc ("Facebook"), based at 1601 S. California Ave, Palo Alto, CA 94304, USA, such as your IP address (in anonymised form if necessary), information about access to websites (URL) and estimates of demographics and age. The legal basis for this transmission is our legitimate interest in the statistical analysis of user behaviour for optimisation and marketing purposes (Article 6(1)(f) GDPR).

VI. Provision of the website and creation of log files

1. Description and scope of data processing

Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer.

The following data is collected:

• Information about the browser type and version used
• Language and version of the browser software
• The user's operating system and its interface
• The IP address of the user
• Date and time of access and time zone difference to Greenwich Mean Time (GMT)
• Amount of data transferred
• Websites from which the user's system accesses our website
• Websites that are accessed by the user's system via our website
• Access status/HTTP status code

The data is also stored in the log files of our system. This data is not stored together with other personal data of the user.

2. Legal basis for data processing

The legal basis for the temporary storage of data and log files is Article 6(1)(f) GDPR.

3. Purpose of the data processing

The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session.

The data is stored in log files to ensure the functionality of the website. We also use the data to optimise the website and to ensure the security of our information technology systems. The data is not analysed for marketing purposes in this context.

These purposes also constitute our legitimate interest in data processing in accordance with Article 6(1)(f) GDPR.

4. Duration of storage

The data will be deleted as soon as it is no longer required to fulfil the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.

If the data is stored in log files, this is the case after seven days at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are deleted or anonymised so that it is no longer possible to identify the accessing client.

5. Objection and removal option

The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility for the user to object.

2. Legal basis

The legal basis for the processing of personal data using technically necessary cookies is Article 6(1)(f) GDPR.

The legal basis for the processing of personal data using cookies for analysis purposes is Art. 6(1)(a) GDPR if the user has given consent to this.

3. Purpose

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognised even after a page change.

The user data collected by technically necessary cookies is not used to create user profiles.

Analysis cookies are used for the purpose of improving the quality of our website and its content. Through the analysis cookies, we learn how the website is used and can thus constantly optimise our offer.

4. Storage/deletion/opposition and removal options

Cookies are stored on the user's computer and transmitted by it to our website. As a user, you therefore have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website to their full extent.

Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. These can be found for the respective browsers under the following links:

Internet Explorer:
http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies

Firefox:
https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Chrome:
http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647

Safari:
https://support.apple.com/kb/ph21411?locale=de_DE

Opera:
http://help.opera.com/Windows/10.20/de/cookies.html

VIII Contact form and e-mail contact

1. Description and scope of data processing

There is a contact form on our website that can be used to contact us electronically. If a user makes use of this option, the data entered in the input mask will be transmitted to us and stored. These data are:

• Salutation
• Title
• Name
• E-mail address
• Comment
• Reason for contacting us

The following data is also stored at the time the message is sent:

• Date and time of registration

Your consent is obtained for the processing of the data as part of the sending process and reference is made to this privacy policy.

Alternatively, you can contact us via the e-mail address provided in this document. In this case, the user's personal data transmitted with the email will be stored.

The data will not be passed on to third parties in this context. The data is used exclusively for processing the conversation.

2. Legal basis for data processing

The legal basis for the processing of the data is Art. 6 para. 1 lit. a GDPR if the user has given consent.

The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 para. 1 lit. f GDPR. If the e-mail contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR.

3. purpose of the data processing

The processing of the personal data from the input mask serves us solely to process the contact. If you contact us by email, this also constitutes the necessary legitimate interest in processing the data.

The other personal data processed during the sending process is used to prevent misuse of the contact form and to ensure the security of our information technology systems.

4. duration of storage

The data will be deleted as soon as it is no longer required to fulfil the purpose for which it was collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is deemed to have ended when it can be inferred from the circumstances that the matter in question has been conclusively clarified and for traceability purposes for up to 26 months.

5. possibility of objection and removal

The user has the option to withdraw their consent to the processing of personal data at any time. If the user contacts us by e-mail, they can object to the storage of their personal data at any time. In such a case, the conversation cannot be continued.

To exercise your right to object, please contact   datenschutz@viennaairport.com. As soon as we have received an objection, all personal data stored in the course of contacting us will be deleted in this case.

IX. General information on data processing

1. Scope of the processing of personal data

We collect and use our users' personal data only to the extent necessary to provide a functional website and our content and services. The collection and use of our users' personal data only takes place regularly with the user's consent. An exception applies in cases where it is not possible to obtain prior consent for factual reasons and the processing of the data is permitted by law.

2. Legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for the processing of personal data, Article 6(1)(a) of the EU General Data Protection Regulation (GDPR) serves as the legal basis for the processing of personal data.

When processing personal data that is necessary for the fulfilment of a contract to which the data subject is a party, Art. 6 para. 1 lit. b GDPR serves as the legal basis. This also applies to processing operations that are necessary for the performance of pre-contractual measures.

Insofar as the processing of personal data is necessary to fulfil a legal obligation to which our company is subject, Art. 6 para. 1 lit. c GDPR serves as the legal basis.

In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d GDPR serves as the legal basis.

If the processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 para. 1 lit. f GDPR serves as the legal basis for the processing.

3. Data erasure and storage duration

The personal data of the data subject will be erased or blocked as soon as the purpose of storage no longer applies. Data may also be stored if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the controller is subject. The data will also be blocked or erased if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfilment of a contract.

X. Rights of the data subject

The applicable data protection law grants you comprehensive data subject rights (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data, about which we inform you below:

• Right to information in accordance with Art. 15 GDPR:  In particular, you have a right to information about your personal data processed by us, the purposes of processing, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned storage period or the criteria for determining the storage period, the existence of a right to rectification, erasure, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if it was not collected by us from you, the existence of automated decision-making including profiling and, if applicable, meaningful information on the logic involved and the scope and intended effects of such processing on you, as well as your right to be informed of the guarantees pursuant to Art. 46 GDPR if your data is transferred to third countries;
• Right to rectification pursuant to Art. 16 GDPR: You have the right to obtain without undue delay the rectification of inaccurate data concerning you and/or the completion of incomplete data stored by us;
• Right to erasure in accordance with Art. 17 GDPR: You have the right to request the erasure of your personal data if the requirements of Art. 17 (1) GDPR are met. However, this right does not exist in particular if the processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims;
• Right to restriction of processing pursuant to Art. 18 GDPR: You have the right to request the restriction of the processing of your personal data as long as the accuracy of your data, which you dispute, is being verified, if you refuse to delete your data due to unauthorised data processing and instead request the restriction of the processing of your data, if you need your data to assert, exercise or defend legal claims after we no longer need this data after the purpose has been achieved or if you have lodged an objection for reasons of your particular situation, as long as it is not yet clear whether our legitimate reasons prevail;
• Right to be informed in accordance with Art. 19 GDPR: If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients.
• Right to data portability pursuant to Art. 20 GDPR: You have the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request transmission to another controller, where technically feasible;
• Right to withdraw consent given in accordance with Art. 7 para. 3 GDPR: You have the right to withdraw your consent to the processing of data at any time with effect for the future. In the event of revocation, we will delete the data concerned immediately, unless further processing can be based on a legal basis for processing without consent. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal;
• Right to lodge a complaint pursuant to Art. 77 GDPR: If you consider that the processing of personal data relating to you infringes the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement, without prejudice to any other administrative or judicial remedy. In Austria, the competent supervisory authority is the data protection authority. Right to object: If we process your personal data as part of a balancing of interests on the basis of our overriding legitimate interest, you have the right to object to this processing at any time with effect for the future on grounds relating to your particular situation.

If you exercise your right to object, we will stop processing the data concerned. However, we reserve the right to continue processing if we can prove compelling overriding reasons for processing that outweigh your interests, fundamental rights and freedoms or if the processing serves the assertion, exercise or defence of legal claims.

If we process your personal data for the purpose of direct marketing, you have the right to object at any time to the processing of your personal data for the purpose of such marketing. You can exercise your objection as described above.

If you exercise your right to object, we will stop processing the data concerned for direct marketing purposes.

Please address any enquiries in this regard to   datenschutz@viennaairport.com.