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    Ihr Flughafen Wien Team

    Airport Security

    Welcome to Vienna International Airport Security Services!

    Explore our wide range of services on the following pages and find out about all security-related topics relating to international aviation.

    A long company history with many challenges

    We can look back on 30 years of experience in all areas of aviation security. During this time, there have been many changes that have transformed our industry and our company. Below you will find a small extract of key milestones.

    1. 1992
    2. 1994
    3. 1997
    4. 2001
    5. 2002
    6. 2003
    7. 2004
    8. 2006
    9. 2010
    10. 2012
    11. 2014
    12. 2015
    13. 2017
    14. 2022

    1. 1992

      Establishment of Vienna International Airport Security Services Ges.m.b.H. Publication of the Aviation Security Act (LSG).

    2. Vienna International Airport Security Services Ges.m.b.H. was commissioned by the Federal Ministry of the Interior to carry out passenger checks. In the years prior to 1994, passenger screening was carried out by the police.

    3. VIAS has set up the Special Assistance Team to provide passengers with limited mobility with easy and comfortable transport at Vienna Airport.

    4. Attack on the WORLD TRADE CENTER in New York City on 11 September and the associated development of new laws relating to flight safety for all EU countries.
      Foundation of GET-Service G.m.b.H. as a 100% subsidiary of VIAS.

    5. Establishment of a dedicated explosives dog squadron for special checks.
      The EU publishes EU Regulation 2320/2002 with significant changes for aviation safety.

    6. Implementation of the 100% control of checked-in baggage required by EU Regulation 2320/2002.

    7. Start of surveillance at the entrances to aircraft.
      Publication of EU Regulation 68/2004, which defines prohibited articles that may not be brought on board an aircraft.

    8. January 1, 2006: Start of 100% checks of the staff working at the airport.

      Since November 1, 2006, for safty reasons, passengers are no longer allowed to take unlimited quantities of liquids into the cabin of an aircraft.

    9. Implementation of the legal basis from EU Regulations 300/2008 and 185/2010.

    10. Opening of Terminal 3 and the North Pier as well as the largest central security checkpoint at Vienna Airport.

    11. Implementation of the NEW 2014 liquids regulation - a relief for all passengers.

    12. Implementation of the new decision of the National Aviation Safety Act, which calls for the introduction of comprehensive explosives trace checks.

    13. New members at MIKO/HBS

      ‘One for all, all for one": our young explosives detection dogs are about to save the world.

    14. Training change Security Agent

      It is possible for us to divide the 6-week basic training to become a security agent with monitor authorisation into 2 modules.

      Furthermore, we can already carry out this training in the employment relationship!

      • MODULE 1 (without monitor authorisation)
      • MODULE 2 (with monitor authorisation)

    VIAS stands for quality

    We offer our customers expertise and professionalism. Although our declared goal is the safety of aviation, the passenger as our customer is always at the centre of our efforts. Through intensive training in areas such as security checks, customer friendliness and service orientation. We can ensure that all of our employees meet the high standards set by the Austrian authorities as well as those of our parent company, Flughafen Wien Group.

     

    Quality control facts:

    • Ongoing quality checks and quality inspection
    • internal quality reporting 4 times annually
    • Up to 130 internal quality inspections per quarter
    • Ongoing quality checks by the responsible authorities
    • Around 60 quality training sessions per quarter

    Our principles and values

    Diversity

    With over 1200 employees, VIAS is one of the largest employers in the security industry.

    Few other places in Austria have a greater diversity of people of different ages, backgrounds and cultures than our workplace, Vienna Airport.

    The diversity of our international guests is reflected in the diversity of our employees.

    Respect, openness and understanding in our dealings with one another guarantees our high standards for the company's services.


    Principles of behaviour of our employees

    • I am VIAS, I live and show it - every day!
    • With charm and personalised service, I make every passenger feel welcome at Vienna Airport.
    • My demeanour remains calm and competent in challenging situations.
    • I am part of the team - the whole team achieves the goal. I treat my fellow human beings open-minded, with respect, openness and interest. I show everyone how I am at work - with fun, joy, optimism and motivation.

    Company principles

    Employees of Vienna International Airport Security Services know that effective airport security depends to a large extent on attentiveness and teamwork.

    Guided by this philosophy, we are now in a position where we can proudly claim to meet the highest standards in the airport security industry. This is reflected in:

    • low waiting times
    • friendly and motivated staff
    • the retrieval of all prohibited items

    In addition, passenger satisfaction is our highest goal.

    We achieve improvements and continue to develop through systematic analyses in all areas of our company, quality inspections and training.

    With this conviction, we will continue to offer the highest level of security and services at Vienna Airport in the future.