- About us
- Our job
- Security Control
- Ombudsman Team
Dr Leo Lauber
As Head of the Security Ombudsman Service, it is Dr Laubers duty to coordinate the matters referred to the Ombudsman Service as well as complaints between the higher members of the senate or internal contact with the bodies concerned, VIAS and Flughafen Wien AG.
This includes responsibility for advising on recommendations for satisfying or rejecting claims for damages. It is also the duty of the Head to formulate recommendations to the responsible parties based on his own practical experience as a member of the senate, in order to ensure that these can be implemented in the prescribed processes for security control.
Mag. Anja MayerAs a lawyer with the Chamber of Employment, Mag. Anja Mayers priority task is to represent the interests of our customers (the passengers) in the uniform security control process, and also to take care of the concerns of colleagues affected by problems or matters relating to the activities of the security control.
Capt. Peter BeerAs President of the Austrian Association of Pilots, Capt. Beer is, first and foremost, a representative and point of contact for the concerns of the crews, who also have to undergo a security control.