VIAS stands for quality

We can assure our customers of competence and professionality. Although our declared aim is the security of the airport, the passenger, as the customer, is always the focus of our endeavours. Through intensive training in the areas of security control, customer care, service delivery and much more, we are able to ensure that all our staff are capable of meeting the high demands of the Austrian authorities and, of course, also the demands of our parent company, Flughafen Wien AG.
Facts on training and development:
•      basic training of 200 hours
•      annual development courses of 30 hours
•      annual specialist and sub-specialist training courses of approx. 20 hours
•      annual 12 hours X-ray analysis training
 
 
Facts on quality control:
•      regular quality checks und quality controls
•      internal quality reporting 4 times a year
•      up to 130 internal quality controls per quarter
•      regular quality tests by the relevant authorities
•      around 130 quality training courses per quarter